Who we are

Specialised insurance for the hospitality industry

Hotel Employers Mutual (HEM) is a trading entity of Hospitality Employers Mutual Limited, which is a joint venture partnership between EML, the Australian Hotels Association NSW (AHA NSW), and ClubsNSW.

HEM is an industry specific specialised workers compensation insurer licenced by APRA & SIRA providing workers compensation insurance to the hospitality industry in NSW.

As a recognised industry leader in workers compensation management services, HEM is dedicated to working with Hotels to reduce premiums through injury prevention services and proactive claims management.

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We are a team of specialists, qualified to understand your needs

Many of our team have backgrounds in hospitality and / or allied health, giving us the specialist skills and expert knowledge to deal with industry specific issues. We share a mission to create positive outcomes for employers and injured workers alike.

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Case Studies

Explore our case studies. They will provide you with an insight into how HEM supports employers and workers, just like you. We help people get their lives back.

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See what our customers have said about us.

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