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Hotel Employers Mutual off to a flying start

During the past three months we have been busily responding to your queries and requests for quotations submitted via our website and also via your preferred brokers. In this short timeframe, we have provided competitive quotations that protect over 5,000 hospitality industry employees and over $170 million in wages. This is an extraordinary response — exceeding our initial expectations, and we thank you for your support and interest.

 To supplement our developing database of frequently asked questions, the following is intended to assist in ensuring your employees are always protected through the transition process.

 When am I actually covered?

 A snapshot of the process to ensure your employees remain protected:

 Step 1: Request and receive a quotation

 Step 2: Inform HEM that you would like to proceed. A proposal will be sent to you via mail or email.

 Step 3: Complete all required information on the proposal and send it back to HEM along with either the payment for the year’s cover or the first instalment, if you are paying by instalments.

 It is important to note that you are not covered by HEM purely by requesting a quotation. A completed proposal and payment must be received by us to ensure your employees are protected. If you have not completed an “Intention to Cancel” request, you may only transfer to HEM at the expiry of your existing policy.