About Hotel Employers Mutual
Hotel Employers Mutual Ltd (HEM) is a partnership between the Australian Hotels Association (NSW) and Employers Mutual Ltd, providing workers compensation insurance in New South Wales solely to the hospitality industry.
As a specialist insurer for the hospitality industry HEM is able to offer discounted workers compensation insurance to the vast majority of employers within the WorkCover Industry Classifications: Accommodation; and Pubs, Taverns and Bars.
HEM has been set up to benefit its policyholders. Once initial set up costs have been defrayed, the company will accumulate and invest surplus funds to benefit policyholders in the form of education and training, support systems, possible further reduction of premiums or other services as deemed appropriate.
Employers Mutual will manage the operations of HEM.
Employers Mutual has been operating as a specialist workers compensation insurer in NSW since 1910. Employers Mutual remains proud to be respected as the best performing workers compensation provider in NSW, returning injured workers to work thereby minimising employers premiums and disruption to their business. Employers Mutual attributes these results to its unique business model and the partnership approach it takes with employers. For more details on Employers Mutual, please visit the Employers Mutual website.
Through the application of Employers Mutual’s successful business model and partnership with AHA (NSW), HEM aims to offer highly specialised and superior workers compensation services to employers and employees of the hospitality industry.
Vision
To be the leading provider of workers compensation solutions to the hospitality industry.
Mission
- To improve the quality of life for employees in the industry by achieving the best return to work outcomes for injured workers
- To reduce costs for the industry through outcome focused workers compensation solutions
- To support the industry by providing education, resources and improved systems
Key executives
- Paul Clarke, CEO
- David Barry, Portfolio Manager
- Dana Inglis , Group Case Manager
Board of directors
- Bill O'Reilly, Chairman
- Colin Waller, AHA (NSW) representative
- Penny Le Couteur, Chairman Employers Mutual
- David Illiffe
- John Byrne
- Marianne Saliba
- Cameron McCullagh, CEO Employers Mutual



